Designed for Elegance

An Everlasting statement of style

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Crafting Quality Since 1995

2-Month Claim +
6-Month Service Warranty

Free Nationwide Delivery

Loafers

Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.

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Time to be bold

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Frequently asked questions

The brand offers a 2-Month Claim period and a 6-Month Service Warranty on their products. This suggests a focus on addressing defects and maintenance rather than a standard "change of mind" return window, though specific conditions for returns are not detailed in the summary.

To claim your warranty, please contact us via WhatsApp at +92 3497122587 or email customercare.shoemate@gmail.com with your order number and photos of the issue. We will review the defect and guide you through the free repair or claim process immediately.

While the specific delivery timeline is not explicitly stated on the main policy pages, the company offers Nationwide Delivery. Standard delivery for such services in Pakistan is typically 3 to 5 working days.

Shipping is Free Nationwide, meaning there are no delivery charges for your order regardless of the destination within the country.

We recommend checking our Size Guide available on the product page. If you are unsure, feel free to message us on WhatsApp with your foot measurement in centimeters, and we will recommend the perfect fit.

We offer exchanges only on completely unused pairs in their original packaging; if the item shows even slight signs of use, we cannot exchange it. You must report size issues within 2 days of delivery, otherwise, the request will not be accepted.

Customer Care

Whatsapp: +92 3497122587
E-mail: customercare.shoemate@gmail.com

Account

Designed for Elegance

Formals

S-101 Patent Formal Shoes

S-103 Formal Shoes

S-100 Formal Shoes

S-101 Formal Shoes

G 528 Formal Shoes

S-511 Formal Shoes

Frequently asked questions

Customer Care